Is your website in need of updating but you don’t have the time or resources to take care of it? Let us help with our website maintenance and support services…

  • Content updates

  • Plugin updates

  • Broken link scans

  • Hacker protection

  • Managed website hosting

  • Website backups

  • Search Engine Optimisation (SEO)

And anything else you might need in the day to day running of your website.

 

What does it cost?

WE HAVE TWO OPTIONS:
1. PAY AS YOU GO  support
This works well for many of our customers giving you the option to pay an hourly rate of €35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.

There is a minimum one hour charge of €35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full €35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you €17.50, we do not continue to round up for each change.

2. MONTHLY maintenance packages
This option provides website hosting, weekly website backups, plungin updates, broken links scans, hacker protection and usually,  2 hour per month for updates, fixes or any type of content changes. The cost starts from €29 per month. Additional time is then charged at a reduced rate of €30 per hour, again charged by the minute.

A monthly plan is more cost effective if you have frequent updates and means we will update your website without requests from you, ensuring systems like Joomla or WordPress are kept up to date, along with any plugins or extensions.



time per month

response time*

phone support

chat support

email support

hacker protection

plugin updates

broken link scans

website hosting**

website backups

cost for extra time***

REGULAR
1-5 page banner site

€35

per month

1 hour

up to 3 working days

monthly

€30 per hour

BUSINESS
CMS system 
e.g. Wordpress or Joomla

€49

per month

2 hours

up to 2 working days

weekly

€25 per hour

e-Commerce
         Large  CMS  web site OR  e-Commerce store

€119

per month

 5 hours

1 working day

daily

€25 per hour

* We aim to respond to all customer requests within 24 hours from Monday to Friday, but at busy times this may be longer, up to the times shown.
** Website hosting costs can be higher for very large websites/e-Commerce stores but this would be discussed on your website maintenance proposal.
*** Additional cost is for time spent updating the website above the time agreed during the month, time is accrued by the minute, for example, an extra 30 minutes on a two-hour Business Plan would cost an additional €15.00.


Which package is right for my website?

We’ve tailored our website maintenance packages to fit with websites of similar size, for example:

  • REGULAR
    Suitable for a one or two page banner website that doesn’t change very often and doesn’t require much hosting space.
  • BUSINESS
    Perfect for Content Management System (CMS) websites, such as Joomla or WordPress that have multiple pages and require regular upgrades to the system and any extensions or plugins.
  • e-Commerce
    Aimed towards eCommerce stores and very large websites where product updates such as stock & pricing are required frequently along with daly backups.

All businesses and websites are different, if you don’t feel your website fits into one of these packages we can arrange a custom package including hosting, backups and as many updates and hours as you need, get in touch with your requirements and we’ll work out the perfect arrangement for you.